Analisis Tata Kelola Teknologi Informasi Bidang Akademik menggunakan Framework ITIL V3 di UPA TIK UNIMA. Journal of Education Method and Technology: JEMTech, [S. l.], v. 3, n. 1, p. 10–15, 2025. Disponível em: https://calamus.id/index.php/jemtech/article/view/98. Acesso em: 8 oct. 2025.